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Privacy Policy

Your privacy matters to us. Here's how we handle your data.

Last Updated: February 26, 2026

Introduction

ReferVo Inc ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

By using ReferVo, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Service.

Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our Service.

Information You Provide:

  • Account information (name, email address, phone number)
  • Business information (company name, industry, location)
  • Payment information (processed securely through third-party payment processors)
  • Profile information (professional bio, services offered)
  • Referral data (leads sent, received, and associated notes)
  • Communications with us or other users

Information Collected Automatically:

  • Device information (device type, operating system, unique device identifiers)
  • Log information (access times, pages viewed, IP address)
  • Location information (with your consent)
  • Usage data (features used, interactions within the app)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Connect you with other professionals for referral opportunities
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

SMS Communications

ReferVo Inc sends SMS messages for the following purposes:

  • Account verification codes
  • Referral notifications and alerts
  • Consent confirmation requests to referred leads
  • Customer support responses

For detailed information about how we collect SMS consent, please see our SMS Consent Policy.

For App Users

Opt-In: Users opt in to receive SMS messages from ReferVo Inc by entering their phone number during account registration within the ReferVo mobile app and agreeing to the Terms of Service and Privacy Policy. For ongoing SMS notifications, users must explicitly enable SMS notifications in the app settings and agree to receive text messages through a consent modal. See our SMS Consent Policy for complete details.

Message Frequency: Message frequency varies based on user activity and account settings.

For Referred Leads (Third-Party Recipients)

How It Works: When a ReferVo user sends a referral, they must first confirm that the referred individual has agreed to be contacted. ReferVo then sends a single SMS to the lead asking them to confirm this consent by replying YES. See our SMS Consent Policy for complete details.

Consent Required: This is the only message sent unless the lead replies YES. If the lead does not respond or replies NO, no further messages are sent and their contact information is not shared with the receiving business.

Message Frequency: Leads receive only one consent request SMS unless they explicitly opt in by replying YES.

General SMS Terms

Costs: Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out: All recipients may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you opt in again.

Help: Reply HELP to any message for assistance, or contact support@refervo.com.

No Sharing: SMS consent and phone numbers are not shared with third parties for marketing purposes.

Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Other Users: Information you choose to share as part of referrals (such as lead details and professional profiles) will be visible to relevant partners.
  • Service Providers: We may share information with third-party vendors who perform services on our behalf.
  • Legal Compliance: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.
  • With Your Consent: We may share information with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-Out: Opt out of marketing communications at any time

To exercise these rights, please contact us at support@refervo.com.

Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: